The Just Sport Group is the official retailer on behalf of Southend United FC. Just Sport Group is a limited company registered in England with company number 5032996, our registered office at Just Sport Group, Unit 1-2, Enterprise City, Spennymoor, Co Durham, DL16 6JF. Our registered VAT Number is 842 247 043. For more information on Just Sport Group please visit: www.justsport-group.com.
Personal Data Collected
When making purchases or creating accounts with we may collect any of the following personal data about you:
Use of Personal Data
Just Sport Group may collect, store and process your personal data:
We will not disclose, sell or rent your personal data to any third party, save for any disclosures of your personal data detailed in this policy.
You will be able to delete your data at any time by logging onto your account and selecting the information you wish to remove.
No card details are retained or stored within our site, only basic card information can be seen by authorised staff (e.g. last 4 digits of payment card, card holders address). Staff have no access to full payment details at any time.
How long do you hold my data for?
If you decide to create an account with us, your data will be held securely online only whilst you have an account. This is to enable you access to your order history and allow a quick and easy process at the checkout for future orders. You can delete your account at any time by going into your account settings.
If you do not wish us to hold your data, we suggest that you checkout as a guest. This option will allow you to checkout without creating an account, and we will only use your data to process your order.
If our contract ends with Southend United FC the online store will become inactive. We will also automatically delete all online accounts and a personal data store for these accounts.
We do not store your data on any other systems other than our secure online store.
We do not send out marketing e-mails via the Just Sport Group, as all retail offers are sent through the main Southend United FC marketing channels. You will need to opt-in/out via the main Club marketing channels for your preference on this. Details of this can be found by clicking here.
You may receive an e-mail from us in regards to items you have left in your basket, however, you do have the option to unsubscribe to this.
3rd Party Data
The Just Sport Group will never sell your data to any 3rd Party. However, we do give you the option to allow us to share your data with Southend United FC, so that you can receive marketing such as Ticketing and Club News. We will only ever pass this data on if you give us permission to do so.
We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from avecsport.com asking you to do so, please ignore it and do not respond.
You have the following rights:
If you wish to exercise any of the above rights, please contact us. However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you. If you have changed email address and have a forward setup on your old email address you may have to contact us to unsubscribe your old email address.
What are Cookies?
This website requires cookies to function correctly. A cookie is a small text file that is placed on the device you are using to view the website when you access the website. The cookies are essential in the operation of the website as it allows the website to recognise your device and store some information about your preferences or past actions.
What are Cookies used for?
The main purposes of cookies used on websites are:
Our online store will also collect analytical anonymised data (data which is received but the user cannot be identified.) This data is purely for reporting purposes, such as:
We cannot identify an individual with this information and is only used to help us improve our website and help us understand how our website is being used. This information is tracked by Google Analytics. However, you can disable Cookies within your browser settings if you do not wish this information to be shared with us.
What happens if I don’t enable Cookies?
This depends on the type of cookie you disable, If you disable 3rd Party Cookies you will still be able to continue and purchase from our website, however, if you disable all cookies you will be unable to complete purchases on this website.
What are my rights in regards to the use of my data?
You have the right to delete your data at any time by accessing your account. If you are happy for us to store data but don't wish to receive e-mails from us, you can also amend this in your account.
If your account with us is not based online, you can call us on 01388 814800 and a member of our team will be able to assist.
How can I raise a complaint about the use of my data?
You can either do so in writing to:
Just Sport Group, Unit 1-2, Enterprise City, Spennymoor, Co Durham, DL16 6JF
By e-mail: email@example.com or by phone: 01388 814800